Embracing Innovation - Input 1's Transition to PayPal for Enhanced Payment Processing
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Embracing Innovation: Input 1's Transition to PayPal for Enhanced Payment Processing

March 29, 2024 |
By Melissa Kibrick

In the bustling world of payments and transactions, staying on top requires a readiness to embrace new methods and ideas. It's all about adapting and innovating to keep pace with the shifts and turns of technology and customer needs.

At Input 1, we're excited to announce a significant step forward in our mission to provide our clients with the most innovative and convenient payment solutions. Our migration from Authorize.net to PayPal marks a new chapter in our journey, promising to bring many benefits and improvements to our clients' payment processing capabilities.

Why PayPal?

The decision to transition to PayPal was driven by our commitment to continuously enhance the payment experience for our clients. PayPal is renowned for its robust security measures, wide acceptance, and user-friendly interface. By integrating PayPal's services, we are not just upgrading our payment processing system; we're opening the door to a myriad of alternative payment options for future enhancements, including the popular Pay with PayPal feature. This move is the first of many steps toward offering a broader range of payment possibilities, catering to the diverse needs of our clients and their customers.

Immediate Benefits for Early Adopters

The benefits have been immediate and significant for those who have already transitioned. Settlements for credit card payments are now faster, with many transactions settling the very next day. Moreover, the visibility of agency names on credit card statements has led to a noticeable reduction in erroneous disputes, a win-win for our clients and their customers.

Seamless Transition, Unchanged Customer Experience

One of the key aspects of this migration is the seamless transition for our clients' customers. There will be no disruption in how payments are made; the only change is in the backend, where PayPal will directly handle settlements. This shift not only simplifies the settlement process but also has the potential to speed up the receipt of funds. Rest assured, Input 1 Payments will continue to provide unwavering support and assistance throughout this transition and beyond.

The Road Ahead

The transition to PayPal is a phased process, expected to extend over the next few months. By the end of 2024, all Input 1 clients will have moved to PayPal, a milestone we eagerly anticipate. This transition is part of our broader strategy to leverage technology to enhance our services and support our client's growth.

Simplifying Compliance with PayPal's KYC

In line with PayPal's industry-leading security and compliance standards, migrating clients must comply with Know Your Customer (KYC) requirements. While this might seem daunting, the process is straightforward and quick, often taking less than five minutes. Our team is fully prepared to assist clients in completing this step, ensuring a smooth and hassle-free transition.

No Additional Costs, Just Added Benefits

We're pleased to confirm that this transition comes at no extra cost to our clients. There will be no credit checks, and creating a PayPal account is not a requirement. We aim to ensure a smooth transition without service interruptions or settlement delays. In fact, the move to PayPal may even result in earlier credit card settlements for our clients.

The Transition Process Explained

Here's what you need to know and do for a smooth shift to PayPal.

  1. Look out for my email: You'll receive an email from Melissa Kibrick with an updated contact via WeSignature that includes simpler pricing and PayPal's Terms of Service. Please review and sign this as soon as possible.
  2. Compliance Data Collection: Next, you'll be guided to provide some essential business information to meet PayPal's security standards. Our team is ready to help with any questions or document support you might need.
  3. Final Steps: After providing your information, we'll finalize the transition. You'll then be all set with PayPal, enjoying faster settlements and more payment options for your customers.

What You Need to Do

Please check your email for the contract and follow the instructions for the compliance data. If you need help at any step, please don't hesitate to contact us. We're here to ensure a seamless transition to PayPal.

We're more committed than ever to supporting our clients through innovative solutions and dedicated service. This transition to PayPal will enhance our payment processing capabilities and enrich the overall experience for our clients and their customers. Stay tuned for more updates and insights as we continue to explore the forefront of payment innovation.