ALPS came to Input 1 wanting more from premium finance than its own policy administration system was built to handle. With PBS, the team could adjust documents, payments, interest, and fees, and add automated notices and follow-ups. Later, card processing costs kept rising with payment volume, so ALPS expanded into Input 1 Payments and significantly cut what it spends to accept payment.
What You'll Learn
- Why ALPS moved its premium finance program to Input 1's PBS
- How greater billing flexibility made fees and automated follow-ups possible
- Why card processing costs keep climbing for carriers, and how ALPS went the other way
- What a natively integrated billing and payments platform looks like in practice
Key Outcomes
- Significantly reduced payment processing costs
- Gained the flexibility to adjust documents, payments, interest, and fees
- Expanded policyholder payment options across cards, digital wallets, and ACH
- Scaled the payment operation without adding back-office headcount
See how ALPS turned a rising payment expense into savings, and what that could mean for your operation.
